Customer Service

Returns and Exchanges

Buggy Brolly NZ Ltd is confident that you will be satisfied with their products and their quality. However, if you are not completely satisfied, please contact us immediately.

We will happily meet our obligations under the Consumer Guarantees Act if our products have been wrongly described, develop a fault or are not fit for the purpose described.

If you are not happy with you purchase or have changed your mind for whatever reason, you may return the item for exchange or refund within 30 days of receipt. The product must be unused and in its original packaging.

All goods must be in saleable condition to be returned. The shipping is not refundable on returns. “Change of mind” returns will not be accepted if the item has been used or damaged in anyway.

Please do not hesitate to contact us if you have any questions about your purchase.

Shipping - New Zealand

We will make every effort to deliver all products within New Zealand within five working days of your order.

Delivery/Shipping charges in NZ are:

Buggy Brolly

ANGEL GUARD 

At this stage, all payments should be direct credited to:

Account Name:      Optimum Products Ltd

Account No:           06-0103-0119960-00

Bank:                     National Bank

Shipping - International

We aim to deliver your order within 15-20 working days. We will inform you of any delays.

Privacy Policy

Your privacy is important to us and we guarantee that we will not share your personal information or contact details with any third party.

If you would like to view your contact details that we have in our database, please contact us and we will be happy to show you.

If you have any questions at all, please do not hesitate to contact us.  Thanks for checking us out.